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Frequently asked questions


What types of business process outsourcing services does Capella BPO offer?

Capella BPO offers a range of outsourcing services, including customer support, back-office operations, finance and accounting, and digital marketing. We work with clients across various industries and can customize our solutions to meet your specific business needs.


How experienced is Capella BPO in providing outsourcing services?

Capella BPO has been providing outsourcing services for over a decade, and our team has extensive experience in delivering high-quality solutions to clients worldwide. We have a proven track record of success and a commitment to excellence that sets us apart from other outsourcing providers.


What is Capella BPO's approach to data security and privacy?

At Capella BPO, we take data security and privacy very seriously. We have robust security protocols in place to ensure that your data is protected at all times, and we adhere to all applicable laws and regulations related to data privacy. Our team undergoes regular training to ensure that they are up to date on the latest security practices and procedures.


How does Capella BPO ensure quality control in its outsourcing services?

We have a dedicated quality control team that is responsible for ensuring that our outsourcing services meet the highest standards of quality. We use a combination of automated and manual quality control processes to identify and address any issues that may arise, and we work closely with our clients to make sure that we are meeting their expectations.

Visit our offices around Philippines

Capella BPO's site location is a modern facility designed to provide a comfortable and productive working environment for its employees. Located in a prime business district, the site is easily accessible and surrounded by various dining, entertainment, and shopping options.

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